Delivery Driver Assistant ( Summer Job )
La Patisserie Limited
2024.05 - 2024.08
- Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
- Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
- Contributed to overall team success by consistently meeting daily delivery targets and goals.
- Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
- Verified package information, cross-checking invoices to maintain accuracy throughout the delivery process.
- Enhanced customer satisfaction with prompt and courteous service during deliveries.
- Assisted driver in completing required documentation such as proof of delivery forms or incident reports when needed.
- Kept warehouse and associated outside areas neat and clean.
- Provided exceptional service to customers, answering questions regarding their orders and delivery times.
- Identified potential areas for improvement within current processes, sharing feedback with management for consideration.
- Ensured timely deliveries by maintaining accurate route schedules and addressing any delays promptly.
- Built strong relationships with colleagues at various locations, fostering effective communication across teams for streamlined operations.
- Resolved customer complaints professionally, ensuring their concerns were addressed effectively.
- Improved delivery efficiency by assisting driver with loading and unloading tasks.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
