Emma Cruz
Gibraltar
Summary
Proactive Theatre Production graduate with a Higher 2:1 degree from Bath Spa University. Experienced in various roles within the entertainment industry, including technical production, coordination, and communication. Proficient in AutoCAD, Microsoft Office, and Adobe Creative Suite. Known for strong communication, problem-solving, and adaptability skills. Currently, pursuing further professional development through the Cambridge Institute for Sustainable Learning's Communication for Influence and Impact course. Passionate about utilising creativity and innovative approaches to achieve impactful results in the field of theatre and beyond.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Communications Coordinator
Lottoland
08.2023 - Current
- Created content for multiple LinkedIn business pages.
- Assisted in the development of a business wide newsletter.
- Conducted research into current trends in communications strategies and tactics.
- Coordinated production of marketing materials such as videos, podcasts.
- Edited and proofread written material to ensure alignment in message delivery.
Brand Coordinator
Lottoland
11.2022 - 08.2023
- Developed and executed comprehensive employer brand strategies to drive employer value proposition awareness.
- Collaborated with stakeholders from various departments to ensure alignment of messaging across all channels.
- Produced recruitment marketing materials such as videos,graphics and presentations.
- Coordinated events such as career fairs, and internal social gatherings.
Recruitment Coordinator
Lottoland
04.2021 - 11.2022
- Managed recruitment process for new hires, ensuring all necessary paperwork was completed accurately and on time.
- Developed job postings to ensure they were accurate and attractive to potential candidates.
- Organized and maintained applicant tracking systems, including entering data into the system and updating information as needed.
- Reviewed resumes and conducted initial phone interviews with applicants to assess qualifications.
- Scheduled in-person interviews with hiring managers and coordinated travel arrangements as needed.
AutoCAD Technician & Lighting Technician
Cultural Services, Gibraltar
08.2020 - 09.2020
- Co-designed a lighting plan for the recording of the Gibraltar National Day 2020 show.
- Drew up said plan in Capture Nexum (a visualisation programme that allows you to create lighting plans).
- From the drawings, I created top view and side view plans for all the technicians.
- Worked closely with the technicians and coordinated where all the equipment was meant to be placed.
- Programmed the lighting desk and operated the lights for part of the show.
- Worked closely with the video director to ensure all the light levels were correct for the camera’s settings.
Warehouse Technician
Enlightened
02.2020 - 03.2020
- Accumulated equipment for hire, referencing kit lists.
- Inspected returned items for damage and updating records.
- Ran regular tests of the equipment to ensure they functioned properly.
- Kept a regularly updated log of fixture information and lamp hours.
- Booked equipment for repairs when necessary.
- Inputted hires from customers into the systems.
- Updated inventory when items were sold.
Scenic Artist
Bay Productions
07.2019 - 01.2020
- Textured and painted sets, following strict designs.
- Created mood boards and liaised with heads of departments when designs were vague.
- Liaised with the technical drawing team to ensure details were placed to the exact measurement.
- Oversaw work experience students and taught them a few painting techniques.
Student Ambassador
Bath Spa University
11.2016 - 03.2019
- Kept a log of contact details for students interested in the course.
- Met with parents and students to answer questions about the course, the university or city life.
- Gave tours of the accommodations and course facilities.
- Provided parents and students with relevant information about events and travel services during open days.
Sales Assistant
Marks & Spencer's
07.2015 - 01.2017
- Greeted and served customers.
- Advised and assisted customers.
- Handled complaints and forwarded any serious issues onto a manager on duty.
- Conducted customer transactions (including cash, cheque and card transactions).
- Replenished the supply of stock on shelves.
- Assisted with store deliveries.
- Kept inventory of stock on shelves.
Education
Bachelor of Arts -
Bath Spa University
Bath, UK 01.2019
Skills
- Communication
- Active listening
- Proficient in Microsoft Office
- AutoCAD
- Basics of Adobe Illustrator and Photoshop
- Adaptability/flexibility
- Creativity
- Problem-solving
- Social media management
- Research skills
- Event planning
- Basics of data analysis
- Basics of Atlassian
Volunteer Experience
- Swimming Coach, Gibraltar Athletic and Swimming Association, 2012
- Welcome Buddy Leader, Bath Spa University, 2017, 2018
- Peer Mentor, Bath Spa University, 2017 - 2018
- Head of Department Roles, Bath Spa University Theatre Department, 2016 - 2019
- Technical Group Leader, Bayside & Westside Drama Group, 2020 - 2023
Hobbies and Interests
- Crochet
- Cross stitch
- Art history
- Neurodivergence
Languages
English
First Language
Spanish
Intermediate (B1)
B1
References
Available on request.
Certification
Communication for Influence and Impact (in progress)
Cambridge Institute for Sustainable Learning
8-week course
Timeline
Communications Coordinator
Lottoland
08.2023 - Current
Brand Coordinator
Lottoland
11.2022 - 08.2023
Recruitment Coordinator
Lottoland
04.2021 - 11.2022
AutoCAD Technician & Lighting Technician
Cultural Services, Gibraltar
08.2020 - 09.2020
Warehouse Technician
Enlightened
02.2020 - 03.2020
Scenic Artist
Bay Productions
07.2019 - 01.2020
Student Ambassador
Bath Spa University
11.2016 - 03.2019
Sales Assistant
Marks & Spencer's
07.2015 - 01.2017
Bachelor of Arts -
Bath Spa University
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