Gizela Nagyova

• Prepared and served high-quality beverages to diverse airport travelers.
• Maintained cleanliness and organization of the coffee station and seating areas.
• Engaged with customers, providing friendly and efficient service during busy periods.
• Operated espresso machines and grinders to ensure optimal beverage quality.
• Handled cash transactions accurately while ensuring a smooth checkout process.
• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Provided excellent customer service by responding to inquiries quickly and professionally.

Subcontracted for GHA records department by, Microbusiness systems Gibraltar. Completing various administrative
duties and proactively working to streamline quick and concise document processes. Scan, sort, and organize patient records within the GHA system, ensuring accuracy and compliance with established policies and procedures.

Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and
confidentiality of records.

Entered data into spreadsheets using Microsoft Excel and other similar programs.

Handled confidential documents in an organized fashion according to established procedures.

Provided secretarial and office management support while building cooperative working relationships.

Maintained accurate department and customer records.

Upheld strict confidentiality while handling sensitive patient information in accordance with contract and data
protection policies.

• greeted customers and provided assistance with product selection.
• assisted in creating displays to promote products.
• assisted in creating displays to promote products.
• organized stockroom shelves, racks and documents according to store layout and product categories.
• provided customer service by answering questions, resolving problems
• performed cashier duties
• answered incoming telephones calls to provide store, services information

• Delivered excellent customer service to enhance guest dining experiences.
• Took and processed food and beverage orders accurately.
• Maintained cleanliness of tables and dining areas throughout shifts.
• Managed cash transactions and handled customer payments efficiently.

• Supervised daily operations of waitstaff to ensure efficient service.
• Trained new waitstaff on menu items and customer service standards.
• Coordinated staff schedules to maintain proper coverage during peak hours.
• Assisted in resolving customer complaints and ensuring satisfaction.
• Monitored cleanliness and organization of dining areas and service stations.
• Collaborated with kitchen staff to streamline food delivery processes.
• Implemented training sessions to improve team performance and service quality.
• Facilitated communication between front-of-house and back-of-house teams for efficiency.

• Delivered excellent customer service to enhance guest dining experiences.
• Took and processed food and beverage orders accurately.
• Maintained cleanliness of tables and dining areas throughout shifts.