Enthusiastic Special Education Paraprofessional experienced in small group instruction and student supervision. Sharp and highly trained with desire to positively impact students with learning disabilities.
Overview
18
18
years of professional experience
Work History
Customer Service Assistant
Tesco
Ivybridge, Devon
01.2017 - 04.2024
Greeted customers in a friendly manner and assisted with their inquiries.
Resolved customer complaints promptly and professionally.
Provided product knowledge to customers through effective communication.
Processed payments accurately and efficiently using cash registers and other point of sale systems.
Maintained a clean and organized work area at all times.
Handled returns and exchanges in accordance with store policies while maintaining positive customer relations.
Adhered to company standards for quality service delivery while ensuring customer satisfaction levels remain high.
Organized promotional displays according to company guidelines.
Attended regular training sessions to stay current on company policies and procedures related to customer service operations.
Developed relationships with repeat customers by recognizing individual preferences when possible.
SEN Teaching Assistant
Stowford Primary School
Ivybridge, Devon
01.2006 - 11.2011
Collaborated with teachers in creating and implementing Individualized Education Plans for students with special needs.
Provided one-on-one instruction to students who needed extra help with learning tasks.
Monitored behavior of students in order to ensure a safe, positive learning environment.
Supported the development of social skills through modeling appropriate behavior and interactions with peers.
Maintained records of student progress and communicated results to parents and other school personnel.
Administered assessments as directed by teachers or other school personnel.
Developed lesson plans for small groups or individual students that focused on academic, behavioral, and social goals established in IEPs.
Supervised students during lunch periods, recesses, field trips., ensuring their safety at all times.
Participated in meetings with teachers, administrators, counselors, parents, and guardians, outside agencies regarding students' progress and collaborated with therapists when necessary to assist students' development of motor skills or sensory processing abilities.
Provided feedback on how well a student is progressing towards meeting their IEP goals.
Motivated students to achieve academic success while fostering an environment of respect and acceptance.
Assisted with transitioning from one activity to another throughout the day as needed by the student.
Education
GCSE
Horndean Community College
Hampshire
08-1999
Skills
SEN TA Trained up to Level 3
Progress Monitoring
Teacher Assistance
Lesson Plan Implementation
Activities Oversight
Behavioral plan management
IEP compliance
Affiliations
A devoted mother of four, with children aged 5 to 24, who possesses a deep affection for nurturing and engaging with young people.
I have a passion for arts and crafts and a strong creative spirit, which enables me to inspire and assist the children I work with.