Summary
Overview
Work History
Skills
Musician
Languages
Timeline
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Megan Danino

Megan Danino

Gibraltar

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.



Overview

12
12
years of professional experience

Work History

Account Manager

Damex
02.2023 - Current
  • Ownership of all onboarding of new individual and corporate clients - this consists of; collating CDD and reviewing each account to determine expected operations and volumes, SOF / SOW - conducting checks on each client - working with databases such as Sumsub & Active Campaign and liaising directly with clients on all points.
  • Working closely with Managing Directors and offering support on coordination and implementation of new projects.
  • Lead for demos of Company's B2B portal and contact point for clients.
  • Creation of invoices / billing clients and addressing problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Coordinated with internal teams to facilitate prompt delivery of client projects - preparation of presentations and supporting the CRMs efforts.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Senior Company Administrator

Line Group Limited
11.2019 - 01.2023
  • Skilled at working independently and collaboratively in a team environment where my team of four, managed over 700 international companies, including PLC's PCCs and PTCs.
  • Self-motivated, with a strong sense of personal responsibility and well versed in meeting strict deadlines and dealing with Government filings and all aspects related licensing / reporting and tax responsibilities of a Company.
  • Worked well in a team setting, providing support and guidance - responsible for training and supervising two junior members of the team.
  • Worked closely as a main contact point between globally based; Corporate Directors; solicitors and accountants, so as to ensure the smooth running of daily administrative matters of each company.
  • Implementing AML and KYC / KYB checks and working closely with the Compliance Team; verifying SOF / SOW and conducting checks etc.

Sales Director

Phoenix Gibraltar Limited
01.2018 - 01.2019
  • Responsible for sales and rentals team
  • Seeking new client prospects and networking
  • Manging statistics and market trends for sales and rentals
  • Managing website and internal database systems
  • Social Media Marketing
  • Dealing with the purchase and sale of Gibraltar based properties
  • Liaising with lawyers / banks / parties involves ensuring sales movesmoothly and assisting when required
  • Client liaison
  • MD
  • Microsoft Office proficient

Sales Negotiator

Century 21 Gibraltar
01.2014 - 01.2018
  • Liaising with home purchasers and sellers
  • Identifying suitable yielding investments for real estate investors
  • Negotiating sales prices and representing vendors
  • Managing client relations and building rapport for long term relations
  • Seeking new business and representing Company at marketing events
  • Website maintenance and managing payment for escrow deposits
  • CDD / KYC processing / storing according to GDPR regulations

Property Manager & Receptionist

GMI Homes Limited
01.2012 - 01.2014
  • Responsible for client interface
  • Database and website management
  • Co-ordination and overseeing property maintenance
  • Liaising with tenant and landlords
  • Problem solving and managing relations

Skills

  • Order Management
  • Client Rapport-Building
  • Acquisition and Retention Strategies
  • Excellent Communication Skills
  • Business Process Optimization
  • Product Training
  • Event Planning
  • Expense Control
  • Administrative Procedures
  • Corporate Partnerships
  • PowerPoint Presentations
  • Document and File Management
  • Corporate Transactions
  • Employee Timesheet Processing
  • Document Processing
  • Corporate Filings
  • Meeting Support
  • Database Maintenance
  • Customer Relations and Communications
  • Corporate Governance
  • Negotiation
  • Strong Organizational Skills
  • Property Management
  • House Showings
  • Prepare Purchase Offers
  • Lead Follow-Up
  • CRM Software Use
  • New Project Development

Musician

I am front-woman of a local cover-band and enjoy all things music!

Languages

English, Spanish
Native language

Timeline

Account Manager

Damex
02.2023 - Current

Senior Company Administrator

Line Group Limited
11.2019 - 01.2023

Sales Director

Phoenix Gibraltar Limited
01.2018 - 01.2019

Sales Negotiator

Century 21 Gibraltar
01.2014 - 01.2018

Property Manager & Receptionist

GMI Homes Limited
01.2012 - 01.2014

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Megan Danino