Nathan Olivero
Gibraltar
Summary
Energetic and ambitious professional with a mature and responsible approach to tasks, requirements, and situations. Demonstrated excellence in previous roles, including doubling managed rental stock for current employer. Highly skilled in customer service, client relations, and adapting to new challenges. Seeking opportunities in client-based organizations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lettings Negotiator
Chestertons
Gibraltar
05.2022 - Current
- Welcomed and informed prospective tenants about the features of the property.
- Highlighted the advantages of available apartments during interactive tours.
- Maintained accurate records of prospective renters, applications, and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Ensured customer satisfaction by addressing their concerns efficiently and effectively.
- Tracked leads using CRM software and followed up with interested parties.
Builder's Merchant
Gaggero-Cemats
Gibraltar
09.2019 - 04.2022
- Provided prompt assistance to customers, addressing their concerns and ensuring a positive experience.
- Evaluated client requirements while providing knowledge about product functionality and characteristics.
- Managed cash drawer and facilitated sales using cash, credit, and gift card.
- Maximized sales potential by skillfully arranging and highlighting promotional merchandise, resulting in increased revenue.
- Managed store presentation by ensuring stock replenishment, delivering customer service and answering inquiries
Construction Laborer
Private
Gibraltar
08.2018 - 09.2021
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards
- Performed general clean-up activities onsite including sweeping and disposing of debris.
- Built forms for pouring concrete foundations and slabs.
- Repaired damaged structures such as walls or floors when needed.
- Mixed cement with sand or water to create mortar for bricklaying applications.
- Assembled structural components, replacing parts to meet regulatory code standards.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Loaded and unloaded building materials, tools, and machinery.
Bartender/Bar Manager
Sunborn
Gibraltar
03.2019 - 08.2019
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships
- Recommended food and drinks to patrons based on preference, pairings and special promotions
- Balanced daily registers and generated sales reports for management.
Waiter
The Chimney
Gibraltar
01.2019 - 03.2019
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Education
GCSE, Additional SCIENCE B Grade, OCR Mathematics 5, AQA English A Grade, Design and Technology E Grade, Art C Grade, OCR Spanish B Grade, AQA Core Science B Grade -
BAYSIDE Comprehensive School - Gibraltar
BIOLOGY A Level, Further Biology Education -
BAYSIDE Comprehensive School - Gibraltar
CHEMISTRY A Level, Further Chemistry Course -
BAYSIDE Comprehensive School - Gibraltar
Skills
- Bilingual in English and Spanish
- Working Under Pressure
- Creative Thinker
- Personally Motivated
- Organized
- Computer Literate
- Adaptable
- Great Communicator
- Leadership
- Relationship Building
- Clear Communication
- Customer Service
- Organized Mindset
- Administrative Support
- Phone and Email Etiquette
- Flexible Schedule
- CRM Software
- Application processing
- Property Marketing
- Team Player
- Independent Worker
Additional Information
I have previously undergone work experience in architecture throughout my education; this provided me with the skillset to work in an intense office environment., I was a volunteer in assisting the running of some events for the sunbow event planning company during their Halloween events; this gave me the skill set to work in the intense and adapting environment., I underwent a month of professional training as a waiter and bartender in The Chimney, a popular restaurant based in Gibraltar, this training gave me the skill set and mentality to work in a fast-paced environment and independently solving problems.
Languages
Bilingual, can speak English and Spanish fluently
Affiliations
- Weight Training
- St Johns Ambulance Logistical Volunteer
- Personal Development Training
- Reading
- Board Games
Languages
English
First Language
Spanish
Intermediate (B1)
B1
Accomplishments
- Breaking all time record of managed stock for current employer consistently , currently almost 300 .
- Break all time record of viewers per month for current employer , over 100 .
Certification
- Certificate in GDPR via New Skills Academy
- Certificate in Cyber Security via New Skills Academy
- Certificate in AML & Compliance via New Skills Academy
References
References available upon request.
Timeline
Lettings Negotiator
Chestertons
05.2022 - Current
Builder's Merchant
Gaggero-Cemats
09.2019 - 04.2022
Bartender/Bar Manager
Sunborn
03.2019 - 08.2019
Waiter
The Chimney
01.2019 - 03.2019
Construction Laborer
Private
08.2018 - 09.2021
GCSE, Additional SCIENCE B Grade, OCR Mathematics 5, AQA English A Grade, Design and Technology E Grade, Art C Grade, OCR Spanish B Grade, AQA Core Science B Grade -
BAYSIDE Comprehensive School - Gibraltar
BIOLOGY A Level, Further Biology Education -
BAYSIDE Comprehensive School - Gibraltar
CHEMISTRY A Level, Further Chemistry Course -
BAYSIDE Comprehensive School - Gibraltar
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