Princesa Sotelo
La Linea de La Concepcion
Summary
Hardworking and dedicated, calm and resilient. Strong time management and excellent communication skills, and contribute to the establishment's long-term success. Adapting easily to different environments, quick learner and good team worker. Detail-oriented, problem-solving techniques and empathy. Experienced and qualified Dental Nurse with GDC number 292909.
Overview
19
19
years of professional experience
Work History
Supervisor
Fresca E1
Gibraltar
03.2024 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Trained new employees on company policies, job duties, and performance expectations.
- Responded to customer questions regarding products, prices and availability.
- Maintained positive working relationship with fellow staff and management.
Dental Nurse
Watergardens Dental Care
Gibraltar
01.2024 - Current
- Welcomed and guided patients from the waiting room to surgery area.
- Maintained accurate records of patients' medical/dental history, and organized appointment bookings.
- Handled various accounting responsibilities such as managing patient payments and generating billing statements
- Organized daily tasks, set up proper trays and instruments, verified sterilization and preparedness of equipment
- Maintained and ensured reception area is professional in appearance
- Sort and organize incoming and outgoing mail.
Dental Nurse & Receptionist
Beechwood Dental Practice
Bournemouth
01.2017 - 01.2023
- Greeting patients in the waiting room and escorting them into surgery
- Review and recording of medical/dental history and booking appointments
- Perform basic accounting tasks such as taking patient payments and preparing billing statements
- Preparing for daily schedule, setting up appropriate trays and instruments, making sure all equipment is sterilized and ready to use
- Ensure reception area is maintained and professional in appearance
- Sort and organize incoming and outgoing mail.
Host & Waitress
Hilton Hotel
Bournemouth
01.2017 - 01.2019
Supervisor
H&M
Bournemouth
01.2015 - 01.2018
RRPP for pubs, nightclubs & private events
Tenerife
01.2007 - 01.2011
Sales advisor
B&F corporation
Tenerife
01.2006 - 01.2010
Education
NVQ 3 Dental Nursing -
Bournemouth & Poole College
Skills
- Windows Office
- R4 Dental Software
- Exact Software of Excellence
- Poised under pressure
- Staff Training & Coaching
- Quality Assurance
- Staff Management
Keyskillscharacteristics
- Windows Office
- R4 Dental Software
- Exact Software of Excellence
- Poised under pressure
- Staff Training & Coaching
- Quality Assurance
Languages
- SPANISH
- ENGLISH
Timeline
Supervisor
Fresca E1
03.2024 - Current
Dental Nurse
Watergardens Dental Care
01.2024 - Current
Dental Nurse & Receptionist
Beechwood Dental Practice
01.2017 - 01.2023
Host & Waitress
Hilton Hotel
01.2017 - 01.2019
Supervisor
H&M
01.2015 - 01.2018
RRPP for pubs, nightclubs & private events
01.2007 - 01.2011
Sales advisor
B&F corporation
01.2006 - 01.2010
NVQ 3 Dental Nursing -
Bournemouth & Poole College
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