Renai Chelsea Marcus
Gib
Summary
I am a highly motivated and results-oriented individual with a proven ability to provide exceptional customer service. I possess strong communication and interpersonal skills, allowing me to effectively handle inquiries, resolve issues, and build lasting relationships. I am patient and empathetic, ensuring that every customer interaction is positive and productive. My ability to remain calm and composed under pressure enables me to navigate challenging situations with professionalism and efficiency.
Overview
4
4
years of professional experience
Work History
Administrator
Department of employment
08.2024 - Current
- As an accounts administrator, I manage financial records and ensure that all transactions are accurately recorded
- I handle tasks like processing invoices, reconciling bank statements, and maintaining ledgers
- I also assist in preparing financial reports and ensuring compliance with accounting standards
- My role involves collaborating with other departments to support budgeting and forecasting efforts, as well as addressing any discrepancies that arise
- Overall, I play a key part in keeping the financial operations of the organization running smoothly
Administrator
World Wide Works Services Limited
10.2023 - 08.2024
- As an administrator, I am responsible for managing and coordinating various tasks within the organization
- My role involves organizing schedules, maintaining records, and overseeing day-to-day operations
- I handle communication between different departments and provide support to staff members when needed
- I ensure that everything runs smoothly and efficiently, playing a crucial role in keeping the organization organized and functioning effectively
- I excel at managing financial records, reconciling accounts, and assisting with budgeting and forecasting
- My ability to work with numbers and maintain accuracy ensures that financial transactions are properly recorded and reported
- Additionally, my excellent communication skills enable me to collaborate effectively with colleagues and clients
Nursing assistant
We care agency
01.2023 - 08.2023
- As a nursing assistant I shadowed health care professionals and assisted where needed
- My daily duties included carrying out essential checks personal to each individual patient's needs and ensuring a thorough handover given to relevant staff also assisting patients with personal hygiene, mobility and at meal times
- I also participated in 1-1 with patients who required more supervision and assistance than others
Nursery Assistance
Little Harvard Nursery
10.2022 - 01.2023
- Full time observation of young children between the age of 9 months to 6 years
- I assisted in coordinating meal preps, for example, ensuring children with allergies and intolerances are given the correct food
- Engaging with young children, adhering educational guidelines for specific age groups to encourage educational play
- Supervising and maintaining safe and healthy hygiene within the nursery
Sales executive
S J Boutique
09.2021 - 09.2022
- General administration duties, Placing customers orders, Stock taking, Preparing orders, Deliveries, Developing social Media platforms /Marketing
Education
GCSE - Mathematics, English, Spanish, Child Development, Physical Education, Administration
Westside School
GibraltarSkills
- Good Communication Skills
- Good Organization Skills
- Excellent results in Physical Education
- Resolving customer complaints
- Phone etiquette
- Email communication
- Active listening
- Adaptability
- Computer literate Competent in Microsoft, word, excel and PowerPoint
References
Lianne, Agius, lianne.agius@westsideschoolgibraltar.com, +35020074300
Timeline
Administrator
Department of employment
08.2024 - Current
Administrator
World Wide Works Services Limited
10.2023 - 08.2024
Nursing assistant
We care agency
01.2023 - 08.2023
Nursery Assistance
Little Harvard Nursery
10.2022 - 01.2023
Sales executive
S J Boutique
09.2021 - 09.2022
GCSE - Mathematics, English, Spanish, Child Development, Physical Education, Administration
Westside School
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