Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Timeline
Generic

Sanjay Nankani

Gibraltar

Summary

Results-driven retail operations leader with 32+ years of experience, Start-up, launching, managing, and transforming multi-site stores across Europe and Africa. Proven track record of turning underperforming businesses into profitable operations, building Gibraltar’s first plant-based takeaway and meat-free grocery store. Expert in P&L, supply chain, team leadership, cost control, and growth strategies. Multilingual, adaptable, and committed to service excellence.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Founder & Operations Director

Sam’s Kitchen (100% Plant-Based Takeaway)
01.2024 - Current
  • Founded and launched Gibraltar’s first fully plant-based takeaway from concept to daily operations.
  • Developed menu, sourced sustainable supply partners, and managed local marketing.
  • Recruited, trained, and led a team focused on high service standards and repeat customers.
  • Achieved Breakeven in less than 9 months
  • Awarded recognition for the Minister of Business of Business concept & sustainability
  • Consistency
  • Month on month Growth on month 13 by 12% in Revenue
  • Achieved 82% Gross Margin with 0.04% wastage

Director

Sam’s Meat Free Deli
07.2022 - Current
  • Launched Gibraltar’s first meat-free grocery store with online delivery.
  • Managed supplier contracts, stock control, pricing, and category planning.
  • Oversaw online sales growth, customer loyalty, and community outreach.

Retail Operations Manager (4 Stores)

Lewis Stagnetto Ltd
03.2020 - Current
  • Managed operations for four busy retail outlets, improving stock turnover and vendor relationships.
  • Delivered sales and margin growth through staff coaching and local promotions.
  • Implemented ERP improvements and cost-saving initiatives.
  • Handled a team of 19 members
  • Planned and Implemented the Marketing and New product introduction
  • Built the Online Presence
  • Trained Team on New products and also created the 1st Set of Operations and Product Training Manual.

Senior Consultant — Retail Turnaround & Efficiency

Ramsons Watergardens
01.2017 - 01.2020
  • Redesigned/Revamped store layout, merchandising, and supply chain to boost performance.
  • Doubled average basket size through strategic category management.
  • Improved stock rotation and reduced wastage.
  • Grew the business by an overall of 80% in a span of 3 Years
  • Retrained the team of 38 members ,front end, admin, HR and Kitchen team to achieve high efficiency

Chief Operations Officer

Hubmart Stores
01.2015 - 01.2017
  • Oversaw national supermarket chain operations with full P&L accountability.
  • Opened 3 new stores generating $15M turnover in 2016.
  • Strengthened vendor networks and implemented supplier risk controls.
  • Total Manpower handled 380 store staff and a team of 36 Head Office staff
  • Part of the Board Members team to build and grow Nigerias 1st Home Grown structured retail
  • Setup and Opened Nigerias first Heinken Bar at the Stores

Retail Store Manager

SPAR (Artee Group)
01.2009 - 01.2012
  • Managed store 8 conversions to SPAR standards.
  • Improved procurement, customer service, and promotions.
  • Achieved operational cost savings and higher sales.
  • Part of the building of the training program
  • Improved the Fresh Department across the stores
  • Retail Operations Manager for setting standards across the store
  • Total annual turnover 75m $

Director/Owner

Qube & D’Image
01.2002 - 01.2009
  • Owned and operated lifestyle retail stores with full responsibility for design, sales, and marketing.
  • Built steady growth through local partnerships and community marketing.

Store Manager

Satnaam Center
01.1993 - 01.2002
  • Managed daily store operations, team leadership, and customer service.
  • Achieved consistent year-on-year sales growth.

Education

Business Analysis Certificate -

Udemy
01.2019

Advanced Retail Management - undefined

SPAR Retail Academy
01.2010

Skills

  • Store Operations Management
  • P&L & Budget Control
  • Multi-Site Leadership
  • Supply Chain & Stock Management
  • Start-up & Launch
  • Team Development & Performance
  • Category Management & Merchandising
  • ERP & Digital Tools
  • B2B/B2C Business Development
  • E-commerce & Omni-channel Retail
  • Sustainability & Food Innovation

Certification

Management Induction, HR, Retail Finance, Consumer Protection, Food Safety

Languages

English
Spanish
Hindi
Italian
French
Basic German

References

Available on request.

Timeline

Founder & Operations Director

Sam’s Kitchen (100% Plant-Based Takeaway)
01.2024 - Current

Director

Sam’s Meat Free Deli
07.2022 - Current

Retail Operations Manager (4 Stores)

Lewis Stagnetto Ltd
03.2020 - Current

Senior Consultant — Retail Turnaround & Efficiency

Ramsons Watergardens
01.2017 - 01.2020

Chief Operations Officer

Hubmart Stores
01.2015 - 01.2017

Retail Store Manager

SPAR (Artee Group)
01.2009 - 01.2012

Director/Owner

Qube & D’Image
01.2002 - 01.2009

Store Manager

Satnaam Center
01.1993 - 01.2002

Advanced Retail Management - undefined

SPAR Retail Academy

Business Analysis Certificate -

Udemy
Sanjay Nankani